Welcome to theMADLY online store. theMADLY and its associates provide services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
For information on Privacy, please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
We ship to addresses within the United States and select International Countries. We cannot ship to PO Boxes. For other International shipment requests please contact us at firstname.lastname@example.org for details. For info on duty/vat please scroll down for details.
Orders are released to ship within 2 business days pending credit approval. For orders placed on weekends, they will be automatically sent the following business day at the specified service method (Standard, 2-Day, or Overnight). Orders will not be delivered on Saturday or Sunday.
Our shipping and handling charges cover the expenses of processing, packaging, and delivering your order to you in a timely fashion. Customer signature is required for all shipments.
All item(s) ordered will arrive in secure packaging with original tags attached. Each shipment will contain a packing slip that must accompany the product in case of returns. An itemized receipt of your purchase is automatically emailed to you once your order ships from theMADLY.
PRE-ORDERS & BACK ORDERS:
If an item is out of stock please contact us at email@example.com for details.
RETURN & EXCHANGE POLICY:
theMADLY product is individually handmade with great care and pride.
If you are not completely satisfied with your online purchase, you may exchange your item for another item of equal or greater value. All sales are non-refundable.
For all returns and exchanges, you must contact us at firstname.lastname@example.org within 5 days of delivery date so that we may provide you with the designated address. Returns will not be acknowledged without our prior consent.
Items for exchange must be returned in its original "unused" condition, original packaging, and with original tags attached. Please include a copy of the receipt or original packing list as proof of claim with "EXCHANGE" written at the top, the reason for return, and the new item that you would like to replace it with.
Merchandise must be received by us within 15 days of original delivery date.
We highly encourage you to insure your package for the full item value and choose an official carrier such as UPS or FedEx that can provide you with a tracking#, as we will not be held responsible for items lost or damaged in transit.
If returned merchandise does not meet our return policy requirements, we reserve the right to deny customer credit.
If replacement item is of greater value, customer will be charged the difference of the value plus the shipping/handling charge associated with item.
FORMS OF PAYMENT:
We accept Visa and Mastercard only.
Applicable only to orders shipped within New York State.
DUTY/VAT (International Shipments only):
A commercial invoice will accompany all international shipments to
satisfy document requirements for entry into the shipping destination country. If required, collection of such duty/vat will be requested of you in the
destination country by the elected postal service/courier. You as the Customer will be responsible for any duty/vat pursuant to the regulations of the destination country. For questions regarding these regulations please contact your local government's Customs Agency.
When you visit theMADLY or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of theMADLY or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of theMADLY, with copyright authorship for this collection by theMADLY, and protected by international copyright laws.
theMADLYs trademarks and trade dress may not be used in connection with any product or service that is not theMADLY, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits theMADLY.
LICENSE AND SITE ACCESS
theMADLY grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of theMADLY. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of theMADLY. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of theMADLY and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing theMADLY name or trademarks without the express written consent of theMADLY. Any unauthorized use terminates the permission or license granted by theMADLY. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of theMADLY so long as the link does not portray theMADLY, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any theMADLY logo or other proprietary graphic or trademark as part of the link without express written permission.
RISK OF LOSS
All items purchased from theMADLY are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
theMADLY and its associates attempt to be as accurate as possible. However, theMADLY does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by theMADLY itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY THEMADLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. THEMADLY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THEMADLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THEMADLY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THEMADLY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEMADLY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting theMADLY, you agree that the laws of the state of New York without regard to principles of conflict of laws, will govern these Terms & Conditions of Use and any dispute of any sort that might arise between you and theMADLY or its associates.
Any dispute relating in any way to your visit to theMADLY or to products you purchase through theMADLY shall be submitted to confidential arbitration in the state of New York in the United States of America, except that, to the extent you have in any manner violated or threatened to violate theMADLYs intellectual property rights, theMADLY may seek injunctive or other appropriate relief in any state or federal court in the state of New York in the United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to theMADLY. We reserve the right to make changes to our site, policies, and these Terms & Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.